a wholesale company like no other

HBI’s mission is to increase smokers’ enjoyment by producing and distributing some of the best RYO and MYO products in the marketplace. We accomplish this by innovating new products that fill a particular market need with unique style, and by providing reliable distribution that supports our clients with speed and efficiency.

HBI takes great pride in helping our wholesale clients grow by providing excellent products and outstanding service.

HBI produces some of the top smoking products in the marketplace. We leverage our unique place in the industry to capture a deep understanding of market tendencies and create the brands your customers love.

Product
innovation

>>
HBI produces some of the top smoking products in the marketplace. We leverage our unique place in the industry to capture a deep understanding of market tendencies and create the brands your customers love.

wholesale
distribution

>>
HBI is the premier partner for wholesale businesses in the smoking industry. With our unmatched product selection and ultra-efficient shipping facilities, we’re here to help your business continue to grow.

business
development

>>
We know how to grow our clients’ business. An HBI Sales Representative can help you find the right product mix that will take your retail or distribution business to the next level.
HBI BRANDS THAT SMOKERS LOVE

HBI invents, produces and distributes the brands that smokers love. From RAW to MyWeigh – there is something for everyone

Our scale brands

HBI manufactures and distributes MyWeigh, J-Scale, and ProScale. From pocket scales to large format shipping and veterinary scales, our scale brands do it all.

more brands your customers know

HBI carries top products from across the smoking industry, not just our own brands. 

HBI RETURN POLICY

Policy Effective: January 1, 2022.

  • All returns to HBI International must be pre-authorized. 
    If you wish to return merchandise, please contact your sales representative to obtain a return authorization number prior to shipping your merchandise. Returns without authorization numbers are not eligible for a refund, credit, or exchange.
  • Merchantable Returns
    Items in merchantable condition may be returned to HBI International within 4 months of the original invoice date. Merchantable condition will be determined by the distributors ability to return the item to inventory for resale without special preparation, testing, handling, or expense.
  • Defective/Damaged Returns
    Items that are damaged or defective may be returned to HBI International within 14 calendar days of the original invoice.
  • Product Warranty
    Defective merchandise covered by a manufacturer’s warranty may be eligible for an equal exchange during the warranty period if the defect is determined to be caused by a manufacturing error, design flaw or component failure. Refer to the warranty card and/or users-manual for detailed information on warranty coverage and duration.
  • Unauthorized or Unmerchantable Returns
    Customers will not be eligible to receive a credit for returns received without prior authorization or containing items not eligible for return in accordance with this policy.
  • Credits and Refunds
    Credit for authorized returns will be issued upon receipt of product and verification of return eligibility. Valid returned items credits will be issued at the invoice purchase price.
  • Credits will not be issued for the following: 
    • Shipping Charge
    • Shipping Insurance
    • Additional items not included on the return authorization
    • Opened and/or used items
    • Items altered from the original condition (price tag stickers, writing, etc.)
  • Quantity Discounts
    HBI International reserves the right to revoke quantity discounts if the quantity of items returned brings the quantity of purchased items under the discount threshold. This may result in additional charges for the purchased items.
  • Billing Disputes 
    Disputes regarding the accuracy of invoices must be made within 
    30 calendar days of receipt of an invoice. Invoice corrections will be made upon verification of validity of the dispute. Billing dispute categories are as follows:
    • Duplicate Charges
      Multiple charge occurring for the same product.
    • Product Shortages
      Product was invoiced, but not received.
    • Product Differences
      Product received differs from product invoiced.
    • Pricing Discrepancies
      Price on the invoice differs from the agreed upon price.